Some people re-energize by catching a nap, some people by going on vacation, and yet others by flying into the stratosphere to soak in the yellow sun.
For me, when it comes to work anyways, visiting customers is an amazing energy boost. I had a great quick visit yesterday to a customer in North Carolina where I had my first opportunity to deliver the new product roadmap outside of the company. These small meetings are my favourite, when I get an opportunity to engage with people who have real business needs that I can help solve. And when they are passionate about content management and are able to get excited about what we’re doing, well that just makes my day.
There is no spreadsheet, no strategy, no stakeholder nor committee that can equal a conversation with a customer. Every single one fills me with an energy that allows me to keep plowing through week after week and (hopefully) make a difference.

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